Job category: Customer Service

An Assistant Channels Support Manager – POS Merchants role typically involves overseeing the delivery of support services to POS merchants’ stakeholders and channel partners. This role ensures seamless merchant experience…

Qualifications   Bachelors Degree   For appointment to this position, a candidate must have:   A cumulative number of seven (7) years or more at DPP 8;   Bachelor’s degree…

The Customer Success Lead is responsible for ensuring clients realize the full value of the company’s solutions post-implementation. This role bridges the gap between technical delivery and client experience, focusing…

About the role: We are looking for a Quality Assurance & Learning Assessor who will work closely with the customer service executives, training team, and customer service team managers to…

Job Purpose:   The role will be directly responsible for managing service experience quality assurance and complaints management across the organization.   The role will assess the quality of service…

Job Purpose:   The role holder will be responsible for assessing the quality of service delivery across all customer contact points within contact centre as well as support the team…

We are seeking an experienced operations professional to manage back-end customer operations related to insurance, driving school attendance, and logbook management. The successful candidate will develop and maintain relevant products/programs with…

Our environment We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new…