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The Branch Manager is responsible for managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Improving productivity and streamlining branch activities to maximize results and achieve peak performance outcomes.
Job Description:
- The Branch Manager drives overall branch activities to ensure new equipment sales volume, sales revenue and gross profit as well as market share targets are consistently achieved in the region covered by the role.
- Interacts regularly with customers and key stakeholders to build / enhance relationships, gain market insights, receive feedback on NH brand performance and our service, proactively resolve issues, provide exceptional support and service and ensure customer satisfaction to guarantee purchase considerations are converted to close deals.
- In collaboration with marketing, Parts, Service and business support managers and with support and guidance from the OEM, organizes customer days, brand clinics,
- introduction of new models and tools, new technologies, enhanced use of NH
- tractors etc to create awareness and train the farmers, farming workers ( eg tractor drivers, local tractor mechanics etc) to ensure customer brand loyalty and support the farmers value creation, throughput growth and efficiency.
- Provide effective leadership to the sales team to guarantee new equipment sales target are consistently achieved while ensuring team is inspired and motivated to grow and achieve sustained success for New Holland and Inchcape
- Embed the right ways of working for self and teams with focus on health, safety, security of things and drive ethical business practices that all our employees, customers and stakeholders can be proud about to support customer attraction and retention.
Job Requirement:
- Bachelor’s degree (Honors) with minimum Second-Class Upper Division. Further degree or post-graduate qualification or MBA would be desirable advantage.
- Minimum of 10 years’ experience in field sales operations; customer and/or trade marketing.
- Track record of exceptional management of customers for success drives business growth, market share gains are highly desirable
- Result & high-performance driven experience and capability. Ability to develop new ideas and creative ways of selling to ensure sales targets are consistently achieved. Ability to solve problems, course correct and go the extra mile to deliver desired results.
- Demonstrable experience in the capability building and skills development of people and in managing sales team and sales organization for success
- Commercially astute with solid ability to take desirable decisions that delivers expected results, meets / exceed the needs of the customers.
- High integrity and openness combined with commitment to ethical practices and good corporate governance.
