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We are seeking a Monitoring, Evaluation, and Reporting (M&E) Specialist to design and implement a comprehensive Monitoring and Evaluation framework to assess the impact and effectiveness of our initiatives related to credit scoring, capacity building, and fraud detection. The successful candidate will play a pivotal role in evaluating the impact of the project on portfolio quality, designing key performance indicators (KPIs), and delivering actionable insights to drive improvements and inform stakeholders.
Key Responsibilities
Design and Implementation of M&E Framework
Develop an M&E framework aligned with the objectives of the Technical Assistance (TA) Activity.
Define clear and measurable outcomes, indicators, and data collection methodologies for each task and subtask under the project.
Data Collection and Monitoring Systems
Establish efficient data collection mechanisms to capture relevant program data points and outcomes.
Develop a near real-time monitoring system to track progress against established KPIs and milestones, including portfolio quality metrics such as repayment rates, on-time repayments, default rates, and portfolio at risk (PAR).
Reporting and Analysis
Produce regular written monitoring reports summarizing progress, challenges, and areas requiring corrective action.
Document best practices, lessons learned, and successful strategies derived from the implementation of the M&E framework.
Stakeholder Engagement
Collaborate with stakeholders, including contractors, program participants, partners, technical advisors, internal credit/collections leads, and regulatory bodies, to gather feedback and insights.
Summarize feedback from contractors and other stakeholders on the M&E framework’s effectiveness.
Quality Assurance
Ensure deliverables meet stakeholder expectations and align with the requirements outlined by the Development Finance Corporation (DFC).
Validate the performance of contractors and ensure timely payment for services rendered.
Deliverables
Structured M&E Framework
A comprehensive document outlining objectives, KPIs, indicators, data collection methods, and reporting protocols, incorporating stakeholder feedback.
Monitoring Reports
Sample reports summarizing portfolio quality and the impact of initiatives since the start of the TA Activity.
Best Practices Report
A concise report highlighting lessons learned, successful strategies, and best practices derived from the M&E framework implementation.
Stakeholder Engagement Summary
Proof of engagement with contractors and other stakeholders, including written feedback on the M&E practices and payment confirmations for contractor services.
Final Report Preparation
Written summaries for each task and subtask.
Metrics on the number of end-customers reached, disaggregated by gender.
Credit scoring model performance improvements (e.g., predictive power before vs. after the TA Activity).
Other relevant indicators demonstrating the TA Activity’s impact.
Qualifications and Experience Required
Education:
Bachelor’s degree in Monitoring & Evaluation, Statistics, Economics, Development Studies, or a related field. A Master’s degree is an advantage.
Experience:
Minimum 5 years of experience in designing and implementing M&E frameworks in credit, financial services, or development sectors.
Demonstrated expertise in portfolio quality metrics (e.g., repayment rates, PAR, default rates).
Experience in data analysis, visualization, and reporting, with proficiency in tools such as Excel, Power BI, Tableau, or similar.
Proven ability to collaborate with diverse stakeholders, including contractors, regulatory bodies, and internal teams.
