Marketing Associate: Listings and Engagement Full Time

Job Overview

To manage end-to-end vehicle listings across Peach’s platforms and be the frontline voice of the brand online – ensuring listings go live fast, look great, and that every question, comment, or DM is handled with attention, clarity, and brand warmth.This role is a blend of sharp operational execution and customer-focused communication – ideal for someone who’s both detail-oriented and creative, with a pulse on what buyers and sellers need to hear in order to convert.

Duties and Responsibilities

Listings Management

List every eligible car on Peach’s website, Jiji, and Mogo within 30 minutes – 1 hour of receiving full details.

Optimize listings with clean, compelling copy and the best-quality photos to drive trust and leads.

Delist cars within 1 hour of sale confirmation and ensure pricing/photos remain consistent across platforms.

Ensure price changes are reflected instantly on Jiji and Mogo, and tracked hourly on the Peach website.

Social Media Comment & DM Response

Respond to all buyer/seller inquiries in comments and DMs across platforms (IG, FB, TikTok, Twitter) within 30 minutes during working hours.

Escalate hot leads to the CX team and flag FAQs or repeated concerns to the Marketing Lead.

Craft smart, friendly, and helpful responses that reflect Peach’s tone of voice and build brand trust.

Listing Accuracy & Flagging

Vet every car listing before publishing – check specs, price, photos, and verify it matches our standards.

Flag incomplete or inconsistent units to relevant teams (PSFAs, Creative, CX) and follow up until resolved.

Track flagged issues weekly and propose ideas to reduce errors or improve workflows.

Collaboration & Cross-Team Sync

Work closely with Sales to get accurate car info and price updates in real-time.

Coordinate with Creative for missing images or low-quality photos.

Notify Product when system/platform issues delay listings or price syncs.

Insights & Reporting

Update and maintain a live tracker showing car listings, TAT, flagged issues, and social engagement trends.

Share a weekly insights report every Monday at 10am – with key wins, blockers, and improvement suggestions.

Knowledge and Experience

Detail-Oriented: You catch small errors others miss – and fix them before they become issues.

Fast & Reliable: You work with urgency and consistency, solving issues proactively without waiting for direction.

Confident Communicator: Whether it’s a listing or a comment reply, your writing is sharp and on-brand – also keeps relevant teams in the loop on listings, flags, and changes.

Organized Under Pressure: You know how to juggle multiple platforms, workflows and priorities without dropping the ball and with minimal supervision.

Customer centric & Marketing-Savvy: You get what turns a listing into a lead, understand what the customer wants to see, and deliver it.

Digitally Skilled: Comfortable using CMS, Google Workspace, WhatsApp, Slack, and email.

People-First Mindset: Whether it’s a seller, buyer, or teammate – you’re approachable, clear, and helpful.

Minimum Qualifications

Degree in Marketing, Communications, Business, or related field.

1+ year experience in content publishing, listings, community management, or digital marketing.

Familiarity with CMS tools, social platforms (IG, FB, TikTok, Twitter), and basic design/photo editing tools.

Bonus: Experience in e-commerce, classifieds, or automotive marketplaces.

Tagged as: Media Jobs, Sales & Marketing Jobs