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Responsibilities:
Product Vision & Definition
Define the long-term product vision for GiveDirectly’s cash delivery platform, cutting away historical complexity while building for future flexibility where needed
Pair strong technical expertise with deep understanding of many users – including field officers, recipients, and technical program managers – to design the platform and its abstractions
Strategic Roadmap & Prioritization
Own the roadmap for platform capabilities like survey tooling, eligibility and KYC, fraud detection, payments, and case management
Make high-leverage prioritization decisions across multiple product lines and internal teams
Define and track success metrics for the platform
Detailed Product Design & Execution
Lead end-to-end product development from problem discovery and user requirements gathering to launch and iteration, hand-in-hand with engineering
Partner with engineers to define robust abstractions and platform boundaries – ask the right questions, internalize technical tradeoffs between approaches, and shape coherent, scalable product logic
Cross-functional Stakeholder Management
Align diverse technical and non-technical stakeholders with competing priorities
Collaborate with programs product leads, technical program managers, engineering, operations, and field teams to ensure that platform investments serve real, validated program requirements
Qualifications:
Exceptional alignment to GD values, passion for our mission, and commitment to recipient dignity and empowerment. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
8+ years of technical software product management, including multiple full-lifecycle “zero-to-one” builds
High technical fluency — you should be able to engage deeply with engineers on architecture, APIs, and system design
High empathy for non-technical users and an eye for UX
Experience in a high ambiguity, low-structure environment — you create clarity, not wait for it
Ability to collaborate inclusively with stakeholders across varied social, national, and cultural backgrounds, including communicating technical concepts to both technical and non-technical stakeholders
Analytical problem solver: looks at problems with analytical and iterative mindset, with strong framework for prioritization
Bonus: experience working with users experiencing poverty, with low digital literacy, and/or low or no network connectivity
