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JOB SUMMARY
Specializes in performance development and learning delivery of brand and service-related topics to support the hotel’s human capital development strategy. Plans and executes key learning delivery and leadership development activities. Facilitates and/or delivers specified on-property training, including core required training and brand training for hourly associates, supervisors and leaders. Is the subject matter expert on brand and leadership development tools and resources, educating all leaders in their resources and assisting in their development as requested/appropriate.
Monitors compliance of all required training, including training programs for new hires, brand training initiatives, brand related learning audits/checks and working directly with DHR as well as Heads of Departments to drive compliance for all required training. Verifies programs/processes are effectively implemented to accomplish objectives in alignment with broader business objectives.
CANDIDATE PROFILE
Education and Experience
4-year degree from an accredited university in Human Resources, Business Administration, or related major.
Prior work experience in hotel-based Training, Generalist role or Human Resources Manager role.
Brand Trainer Certified (Marriott) or an equivalent in adult learning/platform skills certification (extented)
Multi-lingual experience an added advantage
