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Key Responsibilities
SACCO Acquisition & Partnerships
Identify, engage, and build relationships with companies that operate internal SACCOs.
Understand SACCO needs and communicate how Power’s platform can meet them.
Own the full sales cycle — from lead generation to contract signing and go-live.
Represent Power at SACCO events, HR forums, and other relevant networks.
Onboarding & Customer Success
Lead new SACCOs through the onboarding process: system setup, training, and member enrollment.
Serve as the main point of contact for SACCO leadership teams.
Provide continuous support and drive platform adoption through ongoing engagement.
Collect feedback, track platform usage, and surface insights to internal teams.
Strategy & Product Collaboration
Act as the voice of the customer to help improve and evolve the SACCO platform.
Collaborate with product, support, and compliance teams to ensure SACCOs’ needs are met.
Contribute to strategic planning around SACCO growth and expansion.
Qualifications
5+ years in B2B partnerships, enterprise sales, SACCO development, customer success, or fintech operations.
Familiarity with SACCOs, financial cooperatives, or employee benefit structures in Kenya.
Strong communication and relationship-building skills — from SACCO committee to HR leadership.
Experience managing complex onboarding or implementation processes.
Startup mindset: self-driven, adaptable, solutions-oriented, and excited to build from the ground up.
Tech-savvy, with the ability to learn, explain, and support financial software platforms.
