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Job Overview
As a Sales Administration Intern at Peach Cars, you will play a vital role in supporting our sales process. This position offers hands-on experience in a dynamic environment, where you’ll develop strong organizational and communication skills while fostering a customer-focused approach.
Duties and Responsibilities
Assist in coordinating checks on vehicle status, including logbook ownership, and communicate findings to internal teams.
Support buyers and sellers throughout the administrative steps of the sales process.
Clearly explain sales administration procedures (e.g., agreement preparations, payments, ownership transfers, and insurance) to set expectations for timelines and outcomes.
Guide customers through our sales documentation, addressing any questions they may have.
Ensure all documentation is properly signed and maintain KYC records, organizing files both online and offline.
Help coordinate the physical handover of vehicles with the fleet team, ensuring all necessary checks are completed and customers sign the handover checklist.
Conduct pre-handover checks on vehicles to ensure they are clean and ready for delivery.
Assist in the coordination of logbook-related services, including ownership transfers and
logbook pickups.
Introduce our services and pricing to buyers, and facilitate the collection and delivery of logbooks.
Monitor the status of logbook ownership and assist customers with any issues related to their Ecitizen accounts.
Ensure timely logbook transfers and clear communication among all relevant parties.
Follow up with sellers regarding the cancellation of active insurance policies once the car is sold, and assist buyers in obtaining new policies.
Coordinate payment processes with the finance team and communicate updates to customers, ensuring that transaction receipts and confirmations are shared promptly.
Knowledge and Experience
Degree in Business Administration, or a related field.
Knowledge of Microsoft Office and Google Suite.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
Excellent communication skills, both verbal and written, to effectively engage and correspond with internal and external stakeholders.
Customer-focused mindset with a desire to learn.
Experience with the NTSA portal on the eCitizen platform (logbook transfers) is a plus, not a must have.
